Spring Flushing will be April 6-10, 2026 9:00am -3:00pm

Notice of Unknown Service Line Material

Public Water System Name:	Pine Bush Water	PWS ID No.:  3503553
Service Line Location:	Town Hall	Date:1/26/26

Dear Drinking Water Consumer,

Our public water system is focused on protecting the health of every household in our community. This notice contains important information about your drinking water. Please share this information with anyone who drinks and/or cooks using water at this property. In addition to the people directly served at this property, this could and should include people in apartments, nursing homes, schools, businesses, as well as parents served by childcare at this property.

We have been working to identify service line materials throughout the water system and it has been determined that either a portion of, or the entire water pipe (called a service line) that connects your home, building, or other structure to the water main is made from unknown material but may be lead. Because your service line material is unknown, there is the potential that some or all of the service line could be made of lead or galvanized pipe that was previously connected to lead. People living in homes with a lead or galvanized pipe previously connected to a lead service line have an increased risk of exposure to lead from their drinking water.

If you have questions concerning any of the information provided in this notice, or if you have information that could help us better describe your service line, contact us via:

Water System Contact Person:
Name:	H2O Innovation- Chris Finnegan			Title:	Senior Area Manager
Phone:	845-888-5755			Email:
Water System’s Web Address:		https://townofcrawford.org/Town-Departments/Water-Sewer-Department

Health effects of lead

Exposure to lead in drinking water can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can lead to new learning and behavior problems or worsen existing learning and behavior problems. The children of women who are exposed to lead before or during pregnancy can have increased risk of these negative health effects. Adults can have increased risks of heart disease, high blood pressure, and kidney, or nervous system problems.

Steps you can take to reduce lead in drinking water.

Below are recommended actions that you may take, separately or in combination, if you are concerned about lead in your drinking water. The list also includes where you may find more information and is not intended to be a complete list or to imply that all actions equally reduce lead in drinking water.

• Use your filter properly. Using a filter can reduce lead in drinking water. If you use a filter, it should be certified to remove lead. Read any directions provided with the filter to learn how to properly install, maintain, and use your cartridge and when to replace it. Using the cartridge after it has expired can make it less effective at removing lead. Do not run hot water through the filter. For more information on facts and advice on home water filtration systems, visit EPA’s website at https://www.epa.gov/water-research/consumer-tool-identifying-point-use-and-pitcher-filters-certified-reduce-lead.    

• Clean your aerator. Regularly remove and clean your faucet’s screen (also known as an aerator). Sediment, debris, and lead particles can collect in your aerator. If lead particles are caught in the aerator, lead can get into your water.
• Use cold water. Do not use hot water from the tap for drinking, cooking, or making baby formula as lead dissolves more easily into hot water. Boiling water does not remove lead from water. 
• Run your water. The more time water has been sitting in pipes providing water to your home, the more lead it may contain. Before drinking, flush your home’s pipes by running the tap, taking a shower, doing laundry, or doing a load of dishes. The amount of time to run the water will depend on whether your home has a lead service line or not, as well as the length and diameter of the service line and the amount of plumbing in your home.
• Learn about construction in your neighborhood. Construction may cause more lead to be released from a lead service line or galvanized service line if present. Contact us to find out about any construction or maintenance work that may disturb your service line.
• Have your water tested. Contact us, your water utility, to have your water tested and to learn more about the lead levels in your drinking water. Alternatively, you may contact a certified laboratory to have your water tested for lead. A list of certified laboratories is available at https://www.epa.gov/region8-waterops/certified-drinking-water-laboratories-systems-wyoming-and-tribal-lands-epa-region. Note, a water sample may not adequately capture or represent all sources of lead that may be present. For information on sources of lead that include service lines and interior plumbing, please visit https://www.epa.gov/ground-water-and-drinking-water/basic-information-about-lead-drinking-water#getinto.
• Get your child tested to determine lead levels in their blood. A family doctor or pediatrician can perform a blood test for lead and provide information about the health effects of lead. State, city, or county departments of health can also provide information about how you can have your child's blood tested for lead. The Centers for Disease Control and Prevention recommends public health actions when the level of lead in a child’s blood is 3.5 micrograms per deciliter (µg/dL) or more. For more information and links to CDC’s website, please visit https://www.epa.gov/ground-water-and-drinking-water/basic-information-about-lead-drinking-water.

Verifying Service Line Materials

Town of Crawford is determining the rest of the water systems Lead pipes. Anything found will be public Knowledge and then replaced. We currently do testing for Lead and Copper every 3 years and have passed samples in the distribution system.

Our water system has the following opportunities to verify the material of the service line:

 

For more information on reducing lead exposure from your drinking water and the health effects of lead, visit EPA’s website at http://www.epa.gov/lead

 

IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER

Requirements Not met Pine Bush W.D.

Our water system violated a drinking water requirement over the past year. Even though this was not an emergency, as our consumers, you have a right to know what happened and what we did to correct the situation.

*We received a violation for failure to provide anti-siphon protection between the chlorinator pumps and the distribution system, for compliance with 10NYCRR Part 5 App.5-A 5.5.6.b. of the N.Y.S. Sanitary Code. Specifically, the lack of an anti-siphon device on the chlorinator pumps.

What should I do?

There is nothing you need to do at this time. You may continue to drink the water. If a situation arises where the water is no longer safe to drink, you will be notified within 24 hours.

What is being done?

Corrective action was taken by means of installing an appropriate anti-siphon device on the chlorinator pump.

For more information, please contact the Orange County Department of Health at 845-291-2331 OR the water department at 845-744-2515 or the owner by mail at

SUPERVISER & TOWN BOARD

TOWN OF CRAWFORD

121 STATE ROUTE 302

PINE BUSH, NY 12566

*Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example. people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by the Town of Crawford and Pine Bush WD

State Water System ID #: NY3503553

Date distributed: February 13, 2026

 

IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER

Pine Bush Water District has Levels of Manganese Above Drinking Water Standards

Our water system recently violated a drinking water standard. Although this is not an emergency, as our customers, you have a right to know what happened, what you should do, and what we are doing to correct this situation.

We routinely monitor for the presence of drinking water contaminants. Testing results we collected during January of 2025 (01/01/2025 to 01/31/2025) show that our system exceeds the standard, or maximum contaminant level (MCL), for MANGANESE collected at the entry point.  The MCL for Manganese is 0.3 mg/l. Manganese was found at 0.606 mg/l.

What should I do?

You do not need to use alternative (e.g., bottled) water supply. However, if you have specific health concerns, consult your doctor.

What does this mean?

Manganese is a common element in rocks, soil, water, plants, and animals. Manganese occurs naturally in water after dissolving from rocks and soil. Contamination of drinking water may occur if manganese gets into surface or groundwater after dissolving from rocks and soil. It may also occur if Manganese gets into surface or groundwater after improper waste disposal in landfills or by facilities using Manganese in the production of steel or other products.

Manganese is an essential nutrient that is necessary to maintain good health. However, exposure to too much manganese can cause adverse health effects. There is some evidence from human studies that long-term exposure to manganese in drinking water is associated with nervous system effects in adults (e.g., weakness, stiff muscles, and trembling of the hands) and children (learning and behavior). The results of these studies only suggest an effect because the possible influences of other factors were not adequately assessed. There is supporting evidence that manganese causes nervous system effects in humans from occupational studies of workers exposed to high levels of manganese in air, but the relevance of these studies to long term drinking water exposure is less clear because the exposures were quite elevated and by inhalation, not by ingestion.

What happened? What is being done?

We continue to monitor for manganese on a monthly basis and will continue to notify our customers of the results as required. 

For more information, please contact H2O Innovations at 845-888-5755, Town of Crawford at 845-744-2515, or the Orange County Department of Health at 845-291-2331.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartment, nursing homes, schools, and businesses). You can do this posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by the Town of Crawford                       State Water System ID#: 3503553

Violation ID# 2025 190

Date Distributed: 12/05/2025

The Water Main Flushing Program began on: November 19^th 2025

Day time flushing 9am-3pm.

Nov 19^th- Main well to Main Street, includes Holland to EJR, Kelly, Borden and Cameron. Main well to Black hawk Road, Boniface, to Route 52(McDonalds) includes Ted, Hannaford Route 302 to Route 52 includes High School, Crispell, Edmunds and Main Street

Nov 20^th Maple Ave., New St., Center, Charles, Prospect, Railroad, Depot, Hueg Place North St., Orchard, Van Kuren, Shawangunk, Finneran,

Nov 21 Greising, Martin, Arthur, Gross, Hardenburgh, mountain view, James, Van Kuren, Shawangunk, Finneran,

Please contact Water Department at 744-2515 with any questions or comments about flushing program.

More Information about Flushing

During the flushing season, most crews work between 9:00 a.m. and 3:00 p.m. Monday through Friday,

What is the Water Main (Hydrant) Flushing Program?

To improve water quality and minimize discoloration, water mains are comprehensively flushed by a technique known as Conventional flushing. The procedure is performed in warm-weather months and involves the systematic opening and closing of hydrants, one section of main at a time, to force the water through the pipes at high velocity, removing accumulated mineral sediment until the water is clear. The operation can take from a few minutes to over an hour, although most last about 30 minutes.

How Will Flushing Affect Water Service?

When flushing crews are working close to your residence or business, you may experience periods of very low pressure or even a complete stoppage of service. Flushing operations may also lead to discolored water, which can be drawn into homes and businesses if the water is being used during or immediately following the flushing. Such events should affect customers for a few hours at most. The discoloration is caused by iron (red color) or manganese (black color) particles being dislodged from the water main which can stain porcelain and laundry. If discoloration occurs, open the cold tap nearest the water meter—usually a basement sink—to full flow until the water runs clear. In some situations, this may take 5 to 10 minutes. It is also advised that you make sure your water is clear before doing laundry or other projects for which discolored water could cause problems.

A precise schedule of flushing operations is difficult to determine more than a day or two in advance. If you wish to be notified before work will be done in your area, please call Water Department at 744-2515

We ask for your patience and understanding during this critical main cleaning process.

Water Main Flushing Program

The 2025 Water Main Flushing Program began on October 27 to November 5, 2025 and has now been extended to add the week of 11/10/25 to 11/14/2025.

We will be moving to different areas throughout the water district from 11/10/25 to 11/14/2025.

Please contact Water Department at 744-2515 with any questions or comments about 2025 flushing program.

More Information About Flushing

During the flushing season, most crews work between 9:00 a.m. and 1:00 p.m. Monday through Friday,

What is the Water Main (Hydrant) Flushing Program?

To improve water quality and minimize discoloration, water mains are comprehensively flushed by a technique known as Conventional flushing. The procedure is performed in warm-weather months and involves the systematic opening and closing of hydrants, one section of main at a time, to force the water through the pipes at high velocity, removing accumulated mineral sediment until the water is clear. The operation can take from a few minutes to over an hour, although most last about 30 minutes.

How Will Flushing Affect Water Service?

When flushing crews are working close to your residence or business, you may experience periods of very low pressure or even a complete stoppage of service. Flushing operations may also lead to discolored water, which can be drawn into homes and businesses if the water is being used during or immediately following the flushing. Such events should affect customers for a few hours at most. The discoloration is caused by iron (red color) or manganese (black color) particles being dislodged from the water main which can stain porcelain and laundry. If discoloration occurs, open the cold tap nearest the water meter—usually a basement sink—to full flow until the water runs clear. In some situations, this may take 5 to 10 minutes. It is also advised that you make sure your water is clear before doing laundry or other projects for which discolored water could cause problems.

A precise schedule of flushing operations is difficult to determine more than a day or two in advance. If you wish to be notified before work will be done in your area, please call Water Department at 744-2515

We ask for your patience and understanding during this critical main cleaning process.

The 2025 Water Main Flushing Program began on October 27 to November 5, 2025

 Flushing will start on October 27, 2025, this year we are issuing town wide notice. We found out in previous years flushing effected different areas of the town. We will be moving to different areas until November 5,2025.

Please contact Water Department at 744-2515 with any questions or comments about 2025 flushing program.

More Information About Flushing

During the flushing season, most crews work between 9:00 a.m. and 1:00 p.m. Monday through Friday,

What is the Water Main (Hydrant) Flushing Program?

To improve water quality and minimize discoloration, water mains are comprehensively flushed by a technique known as Conventional flushing. The procedure is performed in warm-weather months and involves the systematic opening and closing of hydrants, one section of main at a time, to force the water through the pipes at high velocity, removing accumulated mineral sediment until the water is clear. The operation can take from a few minutes to over an hour, although most last about 30 minutes.

How Will Flushing Affect Water Service?

When flushing crews are working close to your residence or business, you may experience periods of very low pressure or even a complete stoppage of service. Flushing operations may also lead to discolored water, which can be drawn into homes and businesses if the water is being used during or immediately following the flushing. Such events should affect customers for a few hours at most. The discoloration is caused by iron (red color) or manganese (black color) particles being dislodged from the water main which can stain porcelain and laundry. If discoloration occurs, open the cold tap nearest the water meter—usually a basement sink—to full flow until the water runs clear. In some situations, this may take 5 to 10 minutes. It is also advised that you make sure your water is clear before doing laundry or other projects for which discolored water could cause problems.

A precise schedule of flushing operations is difficult to determine more than a day or two in advance. If you wish to be notified before work will be done in your area, please call Water Department at 744-2515

We ask for your patience and understanding during this critical main cleaning process.

As part of the annual water main flushing program we will continue flushing on Wednesday, July 16 from 9:00am until 2:00pm which may affect water quality on your street.

It is advised that you make sure your water runs clear before doing laundry or other projects to which discolored water could cause problems around this time. Thank you for your patience while we continue to work on improvements to the water district. Any questions, please call 845-744-2515.  Have a great day.

The 2025 Water Main Flushing Program begins on May 19, 2025

May 19, Main well to Main Street, includes Holland to EJR, Kelly, Borden and Cameron

May 20, Main well to Black hawk Road, Boniface, to Route 52(McDonalds) includes Ted, and Hannaford.

May 21, Route 302 to Route 52i includes High School, Crispell, Edmunds and Main Street

May 22, Maple Ave., New St., Center, Charles, Prospect, Railroad.

May 23, Depot, Hueg Place

May 26, North St., Orchard, Van Kuren, Shawangunk, Finneran, James, Kerilee

May 27, Greising, Marten, Arthur, Gross, Hardenburgh    

Please contact Water Department at 744-2515 with any questions or comments about the flushing program.

More Information About Flushing

During the flushing season, most crews work between 9:00 a.m. and 1:00 p.m. Monday through Friday,

What is the Water Main (Hydrant) Flushing Program?

To improve water quality and minimize discoloration, water mains are comprehensively flushed by a technique known as Conventional flushing. The procedure is performed in warm-weather months and involves the systematic opening and closing of hydrants, one section of main at a time, to force the water through the pipes at high velocity, removing accumulated mineral sediment until the water is clear. The operation can take from a few minutes to over an hour, although most last about 30 minutes.

How Will Flushing Affect Water Service?

When flushing crews are working close to your residence or business, you may experience periods of very low pressure or even a complete stoppage of service. Flushing operations may also lead to discolored water, which can be drawn into homes and businesses if the water is being used during or immediately following the flushing. Such events should affect customers for a few hours at most. The discoloration is caused by iron (red color) or manganese (black color) particles being dislodged from the water main which can stain porcelain and laundry. If discoloration occurs, open the cold tap nearest the water meter—usually a basement sink—to full flow until the water runs clear. In some situations, this may take 5 to 10 minutes. It is also advised that you make sure your water is clear before doing laundry or other projects for which discolored water could cause problems.

A precise schedule of flushing operations is difficult to determine more than a day or two in advance. If you wish to be notified before work will be done in your area, please call Water Department at 744-2515

We ask for your patience and understanding during this critical main cleaning process.

The 2024 Water Main Flushing Program began on November 11,2024

November 11, Main well to Main Street, includes Holland to EJR, Kelly, Borden and Cameron

November 12, Main well to Black hawk Road, Boniface, to Route 52(McDonalds) includes Ted, and Hannaford.

November 13, Route 302 to Route 52i includes High School, Crispell, Edmunds and Main Street

November 14, Maple Ave., New St., Center, Charles, Prospect, Railroad.

November 15, Depot, Hueg Place

November 18, North St., Orchard, Van Kuren, Shawangunk, Finneran, James, Kericle

November 19, Greising, Marten, Arthur, Gross, Hardenburgh    

Please contact Water Department at 744-2515 with any questions or comments about 2019 flushing program.

More Information About Flushing

During the flushing season, most crews work between 9:00 a.m. and 1:00 p.m. Monday through Friday,

What is the Water Main (Hydrant) Flushing Program?

To improve water quality and minimize discoloration, water mains are comprehensively flushed by a technique known as Conventional flushing. The procedure is performed in warm-weather months and involves the systematic opening and closing of hydrants, one section of main at a time, to force the water through the pipes at high velocity, removing accumulated mineral sediment until the water is clear. The operation can take from a few minutes to over an hour, although most last about 30 minutes.

How Will Flushing Affect Water Service?

When flushing crews are working close to your residence or business, you may experience periods of very low pressure or even a complete stoppage of service. Flushing operations may also lead to discolored water, which can be drawn into homes and businesses if the water is being used during or immediately following the flushing. Such events should affect customers for a few hours at most. The discoloration is caused by iron (red color) or manganese (black color) particles being dislodged from the water main which can stain porcelain and laundry. If discoloration occurs, open the cold tap nearest the water meter—usually a basement sink—to full flow until the water runs clear. In some situations, this may take 5 to 10 minutes. It is also advised that you make sure your water is clear before doing laundry or other projects for which discolored water could cause problems.

A precise schedule of flushing operations is difficult to determine more than a day or two in advance. If you wish to be notified before work will be done in your area, please call Water Department at 744-2515

We ask for your patience and understanding during this critical main cleaning process.